Frequently Asked Questions

Everything You Need to Know About NeoCart

Here you’ll find answers to the most common questions about NeoCart so you can start your journey with confidence and clarity.

About NeoCart

Learn what makes NeoCart unique and how you can get started with your digital marketplace in just a few simple steps.

NeoCart is a fully integrated platform for launching and managing online marketplaces with ease and professionalism. It offers advanced tools to customise your store, manage products and inventory, and grow your sales across web and mobile. Thanks to its cloud-based infrastructure, you’ll enjoy stable performance without worrying about maintenance.

Start right away with a free consultation to assess your needs. We’ll have your platform ready within one day. You can customise the design, add products, set pricing, and connect payment and delivery gateways — all supported by powerful analytics to grow your business. And our support team is with you every step of the way.

Not at all. You don’t need any design or coding experience. You can easily customise your store using ready-made templates and NeoCart’s smart builder. You can also add the features you need with full flexibility. And if you ever need help, our technical team is always available.

Operations & Technology

Everything you need to know about hosting options, security, integrations, and full technical customisation of your platform.

NeoCart gives you full flexibility. You can use it as a SaaS solution or host it on your own servers (on-premise) for complete control.

NeoCart follows the highest security standards, including advanced encryption, regular security audits, and vulnerability patching to keep your platform safe and stable at all times.

Absolutely. NeoCart is fully customisable whether you’re using the cloud version or hosting it yourself. You can build on it independently or work with our technical team for tailored development.

Yes. NeoCart supports integration with ERP systems, payment gateways, and marketing tools, giving you more flexibility in managing your store.

Yes, you can easily connect your custom domain to your store. And if you don’t have one yet, NeoCart can provide it for you.

Languages, Currencies, and Supported Countries

NeoCart is built to support your business wherever you are, in any language or currency you need to expand your reach.

NeoCart is available for use in most countries around the world with no limitations.

NeoCart currently supports both Arabic and English. Additional languages can be added based on your business needs.

You can sell and receive payments in multiple currencies depending on your chosen payment gateway. NeoCart gives you the freedom to add and manage unlimited currencies with ease.

Features & Capabilities

Discover how NeoCart helps you manage multi-vendor stores, payments, deliveries, and mobile apps with ease.

Yes. You can build a complete online marketplace with professional tools to manage vendors, products, and commissions effortlessly.

Absolutely. You can integrate your store with a wide range of payment gateways and shipping providers, and easily add any service you need.

Yes. We provide dedicated mobile apps for your store, vendors, and delivery staff, with ongoing updates to ensure the best user experience.

No. NeoCart supports unlimited products and users. It’s built for medium to large stores with high-performance infrastructure and zero technical disruptions.

Migration & Growth

Whether you’re starting from scratch or moving your existing store to NeoCart, we make growth easy with flexible plans and dedicated support.

Migrating your store to NeoCart is simple and seamless. Just get in touch with our team and we’ll transfer your data without disrupting your business operations.

Yes. Our sales team can offer a flexible payment plan tailored to your business needs.

Book a free consultation with our team and we’ll help you choose the best solution for your business, along with a custom quote that includes all the features you need.

Technical Support & Customer Service

Your peace of mind matters — our team is with you every step of the way to ensure a smooth experience without interruptions or delays.

Yes. Our support team is available around the clock to keep your business running without interruptions.

Get in Touch

Let’s Build Your Marketplace Together

Ready to launch or scale your platform? Talk to our team and bring your vision to life, faster than you think.

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