{"id":27893,"date":"2025-03-11T01:06:37","date_gmt":"2025-03-10T22:06:37","guid":{"rendered":"https:\/\/neocart.io\/gdpr-compliance\/"},"modified":"2025-06-15T17:29:12","modified_gmt":"2025-06-15T14:29:12","slug":"gdpr-compliance","status":"publish","type":"page","link":"https:\/\/neocart.io\/en\/gdpr-compliance\/","title":{"rendered":"GDPR Compliance Statement"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"27893\" class=\"elementor elementor-27893 elementor-26500\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9e31df7 e-flex e-con-boxed e-con e-parent\" data-id=\"9e31df7\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1fd1433 elementor-widget elementor-widget-spacer\" data-id=\"1fd1433\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-133fdf2 e-flex e-con-boxed e-con e-parent\" data-id=\"133fdf2\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-96682b3 elementor-widget elementor-widget-text-editor\" data-id=\"96682b3\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Last Updated: 1 January 2025<\/strong><\/p><p>At NeoCart, we are committed to protecting the privacy of our users, clients, vendors, and partners to the highest standards. As part of that commitment, we ensure full compliance with the General Data Protection Regulation (GDPR) (EU) 2016\/679 to guarantee that personal data is collected, processed, stored, and shared lawfully, fairly, and transparently.<\/p><h2>\u00a0<\/h2><h2><b>1. Our Commitment to GDPR Compliance<\/b><\/h2><p class=\"p3\">NeoCart follows strict data protection practices in accordance with GDPR principles, including:<\/p><ul><li><p class=\"p1\"><span class=\"s1\"><b>Lawful Processing<\/b><\/span>: We only collect and process personal data when there is a clear legal basis such as user consent, contractual necessity, or legitimate interest.<\/p><\/li><li><p class=\"p1\"><span class=\"s1\"><b>Transparency and Control<\/b><\/span>: We provide users with clear information on how their data is used and allow full control over their personal information.<\/p><\/li><li><p class=\"p1\"><span class=\"s1\"><b>Data Security<\/b><\/span>: We use modern security measures such as encryption, access control, and protective protocols to prevent unauthorised access.<\/p><\/li><li><p class=\"p1\"><span class=\"s1\"><b>Data Minimisation and Retention<\/b><\/span>: We collect only what is necessary and retain data for the legally or operationally required duration.<\/p><\/li><li><p class=\"p1\"><span class=\"s1\"><b>User Rights Enablement<\/b><\/span>: Users are empowered to exercise their GDPR rights, including data access, correction, transfer, restriction, and deletion.<\/p><\/li><\/ul><h2>\u00a0<\/h2><h2><b>2. Types of Data We Process<\/b><\/h2><p class=\"p3\">We collect and process personal data based on the user\u2019s role within the NeoCart platform:<\/p><ul><li><p class=\"p1\"><span class=\"s1\"><b>Buyers<\/b><\/span>: Name, email, contact details, payment preferences, and order history.<\/p><\/li><li><p class=\"p1\"><span class=\"s1\"><b>Vendors<\/b><\/span>: Business name, legal documents, tax ID, bank details, product and transaction information.<\/p><\/li><li><p class=\"p1\"><span class=\"s1\"><b>Marketplace Owners and Admins<\/b><\/span>: Account data, platform preferences, and operational settings.<\/p><\/li><li><p class=\"p1\"><span class=\"s1\"><b>Visitors<\/b><\/span>: IP address, device data, and browsing behaviour (via analytics and cookies).<\/p><\/li><\/ul><p class=\"p3\">All processing aligns with transparency, accuracy, and security principles.<\/p><h3>\u00a0<\/h3><h2><b>3. Legal Bases for Data Processing<\/b><\/h2><p class=\"p3\">NeoCart processes personal data under the following legal bases:<\/p><ul><li><p class=\"p1\"><span class=\"s1\"><b>User Consent<\/b><\/span>: For newsletters, marketing, and cookie acceptance.<\/p><\/li><li><p class=\"p1\"><span class=\"s1\"><b>Contractual Necessity<\/b><\/span>: To execute transactions and deliver platform features.<\/p><\/li><li><p class=\"p1\"><span class=\"s1\"><b>Legitimate Interest<\/b><\/span>: To enhance platform security, prevent fraud, and improve operations.<\/p><\/li><li><p class=\"p1\"><span class=\"s1\"><b>Legal Compliance<\/b><\/span>: For tax regulations, anti-money laundering (AML), and other legal requirements.<\/p><\/li><\/ul><h3>\u00a0<\/h3><h2><b>4. Your Rights Under GDPR<\/b><\/h2><p class=\"p3\">Users in the European Economic Area (EEA) have the right to:<\/p><ul><li><p class=\"p1\"><span class=\"s1\"><b>Access<\/b><\/span>: Request a copy of their personal data stored with us.<\/p><\/li><li><p class=\"p1\"><span class=\"s1\"><b>Correction<\/b><\/span>: Request edits to inaccurate or incomplete data.<\/p><\/li><li><p class=\"p1\"><span class=\"s1\"><b>Erasure (Right to Be Forgotten)<\/b><\/span>: Request data deletion, subject to legal retention obligations.<\/p><\/li><li><p class=\"p1\"><span class=\"s1\"><b>Restriction<\/b><\/span>: Request limits on data usage in certain scenarios.<\/p><\/li><li><p class=\"p1\"><span class=\"s1\"><b>Data Portability<\/b><\/span>: Receive their personal data in a machine-readable format.<\/p><\/li><li><p class=\"p1\"><span class=\"s1\"><b>Objection<\/b><\/span>: Object to data use for legitimate interest or direct marketing.<\/p><\/li><li><p class=\"p1\"><span class=\"s1\"><b>Withdraw Consent<\/b><\/span>: Revoke consent at any time without affecting prior processing.<\/p><\/li><\/ul><p class=\"p3\">To exercise these rights, contact us at: <span class=\"s2\"><a href=\"mailto:compliance@neocart.io\"><b>compliance@neocart.io<\/b><\/a><b><\/b><\/span><\/p><h3>\u00a0<\/h3><h2><b>5. International Data Transfers<\/b><\/h2><p class=\"p3\">NeoCart operates globally and ensures that all international data transfers are compliant with GDPR. Where applicable, we use:<\/p><ul><li><p class=\"p1\"><span class=\"s1\"><b>Standard Contractual Clauses (SCCs)<\/b><\/span>: To safeguard data transfers outside the EEA.<\/p><\/li><li><p class=\"p1\"><span class=\"s1\"><b>Adequacy Decisions<\/b><\/span>: For countries recognised by the European Commission as offering adequate data protection.<\/p><\/li><li><p class=\"p1\"><span class=\"s1\"><b>Encryption and Security Measures<\/b><\/span>: To comply with GDPR and related local regulations such as UK GDPR.<\/p><\/li><\/ul><h3>\u00a0<\/h3><h2><b>6. Data Protection Measures<\/b><\/h2><p class=\"p3\">Our strict data protection practices include:<\/p><ul><li><p class=\"p1\"><span class=\"s1\"><b>End-to-End Encryption<\/b><\/span>: Secures data during transfer and storage.<\/p><\/li><li><p class=\"p1\"><span class=\"s1\"><b>Access Controls and Authentication<\/b><\/span>: Restricts data access to authorised personnel only.<\/p><\/li><li><p class=\"p1\"><span class=\"s1\"><b>Regular Security Audits<\/b><\/span>: To detect and address vulnerabilities.<\/p><\/li><li><p class=\"p1\"><span class=\"s1\"><b>Incident Response Plan<\/b><\/span>: To manage breaches and notify users as required.<\/p><\/li><\/ul><h3>\u00a0<\/h3><h2><b>7. Data Retention and Deletion Policy<\/b><\/h2><p class=\"p3\">We retain personal data only as long as necessary to fulfil legal and operational requirements:<\/p><ul><li><p class=\"p1\"><span class=\"s1\"><b>Transaction Data<\/b><\/span>: Retained for compliance, accounting, and fraud prevention.<\/p><\/li><li><p class=\"p1\"><span class=\"s1\"><b>User Accounts<\/b><\/span>: Deleted upon request or account closure, respecting retention policies.<\/p><\/li><li><p class=\"p1\"><span class=\"s1\"><b>Cookies &amp; Analytics<\/b><\/span>: Controlled via browser settings by the user.<\/p><\/li><\/ul><h3>\u00a0<\/h3><h2><b>8. Third-Party Processors and Integrations<\/b><\/h2><p class=\"p3\">We work with third-party providers to enhance NeoCart\u2019s functionality, including:<\/p><ul><li><p class=\"p1\"><span class=\"s1\"><b>Payment Gateways<\/b><\/span>: Such as Stripe and PayPal for secure transactions.<\/p><\/li><li><p class=\"p1\"><span class=\"s1\"><b>Hosting and Cloud Services<\/b><\/span>: For reliable GDPR-compliant infrastructure.<\/p><\/li><li><p class=\"p1\"><b>Customer Support and Analytics Tools<\/b><span class=\"s1\">: To improve user experience.<\/span><\/p><\/li><\/ul><p class=\"p3\">All partners operate under data processing agreements that meet GDPR requirements.<\/p><h3>\u00a0<\/h3><h2><b>9. Contacting Our Compliance Team<\/b><\/h2><p class=\"p3\">For any questions regarding GDPR or to exercise your rights, contact:<\/p><p class=\"p4\"><b>NeoCart Compliance Team<br \/><\/b><b><\/b><a href=\"mailto:compliance@neocart.io\"><b>compliance@neocart.io<\/b><\/a><b><\/b><\/p><p class=\"p3\">By using NeoCart, you acknowledge and agree to our GDPR compliance practices designed to safeguard your data under European data protection law.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c6a0668 e-flex e-con-boxed e-con e-parent\" data-id=\"c6a0668\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-840d71a elementor-widget elementor-widget-spacer\" data-id=\"840d71a\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Last Updated: 1 January 2025 At NeoCart, we are committed to protecting the privacy of our users, clients, vendors, and partners to the highest standards. As part of that commitment, we ensure full compliance with the General Data Protection Regulation (GDPR) (EU) 2016\/679 to guarantee that personal data is collected, processed, stored, and shared lawfully, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-27893","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/neocart.io\/en\/wp-json\/wp\/v2\/pages\/27893","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/neocart.io\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/neocart.io\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/neocart.io\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/neocart.io\/en\/wp-json\/wp\/v2\/comments?post=27893"}],"version-history":[{"count":4,"href":"https:\/\/neocart.io\/en\/wp-json\/wp\/v2\/pages\/27893\/revisions"}],"predecessor-version":[{"id":27905,"href":"https:\/\/neocart.io\/en\/wp-json\/wp\/v2\/pages\/27893\/revisions\/27905"}],"wp:attachment":[{"href":"https:\/\/neocart.io\/en\/wp-json\/wp\/v2\/media?parent=27893"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}